Hardscape Guarantee

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Chocky’s Lifestyle would like to thank you for choosing us as your preferred hardscape installer.  Your hardscape is accompanied by a 2 year limited guarantee on all labor and a limited lifetime guaranteeon the blocks and pavers themselves.
 

Products :
Chocky’s Lifestyle primarily works with the following manufacturers of precast concrete material: Belgard, Oaks, Unilock, and Techo Bloc. These manufacturers of hardscape products (ie. concrete pavers and wall block) carry their own lifetime guarantee which may vary from one to another. These lifetime guarantees apply to the precast block or paver specifically. The specifics of the product guarantee can be confirmed with the selected block product manufacturer.
 

Installation/ Workmanship:
This guarantee is strictly limited to contract work performed by Chocky’s Lifestyle.
From the date of installation, Chocky’s Lifestyle guarantees your hardscape installation from settlement of pavers and walls, and from separation of wall units for a 2 year period under normal wear for which the installation was designed. For example if vehicles or equipment are driven over a walkway causing settling of pavers, and the walkway was designed and installed for pedestrian use only, Chocky’s Lifestylewill not be held accountable for damage from these actions.
 

Extreme circumstances (including but not limited to fire, vehicular accidents, excessive flooding, excessive freezing) causing damage to work installed by Chocky’s Lifestyle are not covered under this or any other Chocky’s Lifestyle guarantee.
 

This guarantee does not apply to efflorescence. Efflorescence is a naturally occurring process in all concrete products that sometimes appears in the form of a white powdery film on the pavement surface. It does not, in any way, compromise the functionality or the structural integrity of the product. Although efflorescence cannot be prevented, it will wash off over time or can be cleaned with an efflorescence cleaner. Chocky’s Lifestyle accepts no responsibility or liability for this condition.
 

In order to enforce the rights under this guarantee, the owner should promptly notify Chocky’s Lifestyle of the specific item or items of concern. Chocky’s Lifestyle shall respond to such guarantee requests within a reasonable amount of time. Any emergency requests will be given immediate attention. If Chocky’s Lifestyle finds in its reasonable judgment that the item or items requiring attention are covered by this guarantee, it will promptly proceed to repair and/or replace the defective materials or workmanship, at its sole cost and expense, except to the extent it finds that such repairs have been made necessary by the negligence or intentional misconduct of the owner, or any party or parties associated with owner.
 

This guarantee shall be void and will not apply to any materials which were originally installed by Chocky’s Lifestyle, then subsequently repaired, adjusted, or modified by an individual or entity other than Chocky’s Lifestyle or its authorized representative.

Replacements and/or repairs furnished under this guarantee shall not carry a new guarantee, but shall carry only the unexpired portion of the original guarantee provided.